Better business begins with a business technology partner

Tired of the endless server refresh cycle and the associated capital expenditures? As a Microsoft 365 Cloud Partner, we can help you determine if the cloud is right for your business workloads and budget. If a cloud based eco-system makes sense, we can design a solution, along with a plan to effectively migrate your workloads with minimal disruption, cost and risk.

Benefits of Cloud

• Allows you to move away from owning your own servers and the associated administrative burdens.
• Secure access to your data and applications from anywhere.
• Cost-efficient and flexible integration of servers.
• Storage and advanced software with updates and security patches handled by the provider.

Already have internal IT? We can amplify their impact.

As businesses expand, they often prioritize profit centers in their hiring strategy. While these new teams contribute to increased revenue, they also generate additional IT requests, placing a burden on lean in-house IT teams. We can help streamline the operations of small in-house IT teams by relieving them of cumbersome tasks and providing efficiency-boosting tools to effectively manage the IT environment.

The outcome?

We reclaim valuable time for IT professionals. Offload your routine IT tasks, allowing you to concentrate on high-impact projects that directly contribute to your company's bottom line.

Managed Backups allow you to rest easy knowing your company’s most valuable resources are protected from natural disasters and human errors. In today's digital landscape, users inadvertently lose files by deleting them, overwriting them or when hardware fails. All your critical business files are backed up in a remote data center and can be restored anywhere you need them.

Choosing the right backup solution is critical – having it set up and managed properly is equally important. We can help you do both. We provide configuration management and support to ensure your backups follow best practices and stay optimized for performance.

Device Management serves as a crucial yet often overlooked component of network security, addressing key vulnerabilities that cybercriminals exploit. Servers and computers are complex machines that require consistent maintenance and repair for optimal performance and extended usability.

Our expert device management services provide comprehensive oversight and control of your systems through state-of-the-art remote monitoring and management tools. We automate security patching of operating systems and select third-party applications to help secure your network and ensure seamless operation. We enforce security policies to safeguard device data, such as password complexity, device encryption, and enable remote wipe capabilities should a device be lost or stolen.

In addition, we monitor for end-of-life status, warranty expiration, and manufacturer end-of-support status for hardware, operating systems, and other applications, to ensure your environment stays healthy and secure.

Dealing with hardware issues, password resets, and computer troubleshooting can become a significant distraction when it falls on you to identify and resolve these issues. We remove the need for hiring and managing your own in-house IT team while still providing the same rapid response time.

Our best-in-class remote management tools allow us to monitor and instantly connect and control problematic devices, so we're able to quickly respond and resolve ongoing service requests. When issues arise, you can count on our IT Service Management (ITSM) team to help get your staff back to work, keeping your team productive.

You need software and hardware that caters to your business model, aligns with your budget, and offers room for growth. We use these key factors to procure the technologies that enhance your ability to do business, streamline operations, and boost productivity.

The IT Hub difference is we partner with best-in-class vendors, and only recommend hardware and software solutions that we would use ourselves.

Unfortunately, most data breaches are caused by internal employees. One minute it’s a normal busy day, next thing you know, someone accidentally clicks on the wrong link, wires money to the wrong account, gives away personal identifiable information, or allows an outsider access to the network.

To help prevent this, we deliver short, engaging micro-trainings to your team through online video modules and periodic phishing simulations. Their engagement and compliance are measured in real time and reported to management through our security dashboard.

Does your business need to be HIPAA compliant? We can provide your team with training modules on HIPAA policies and best practices, too.

Stay connected with your team, and your customers, reliably and cost-effectively. Whether you prefer physical handsets or softphones, our unified communication solutions offer flexibility and convenience for your modern workforce, wherever they choose to work.

• Answer from your laptop - call, chat, and text with ease through the desktop application.
• Stay connected on the go - with app support for mobile devices and tablets, too.
• Security - all your data is encrypted & securely stored.
• 99.99% uptime - through low bandwidth usage and distributed cloud architecture.
• Call quality - high-definition voice.
• Scalability - to grow with your business.
• Seamless integrations - with the tools your business already uses, such as Salesforce, Microsoft Teams, Slack, Zendesk, Google and more.